Insurance Fraud

3 Attorneys arrested in Pretoria for defrauding the Road Accident Fund

Written on January 19th, 2012 by jonckie@arrivealive.co.za
Categories: Car Insurance Advice, Did you know?, Insurance Fraud

fraudThree attorneys were arrested in Pretoria on Thursday morning in connection with 54 counts of fraud amounting to about R6m, Gauteng police said.

They handed themselves over at the Pretoria Central police station following an investigation by the Gauteng Commercial Crime Unit, said Lieutenant Colonel Katlego Mogale.

Cases of fraud were opened in Brooklyn, Pretoria, last year in July and November by the Road Accident Fund.

Another attorney, a doctor and an agent acting as a middleman, were arrested on Tuesday and had appeared in the Pretoria Magistrate’s Court.

The attorney and the doctor were granted bail of R10 000 and the agent bail of R1 500, said Mogale.

Two other attorneys were arrested on Wednesday. They appeared in court and were also granted bail of R10 000 each.

It was alleged that the six attorneys, the doctor and the agent were lodging claims on behalf of clients, said Mogale.

Third party claims lodged after an accident were referred to the same doctor, who in some instances provided medical certificates for claimants he had not physically examined.

In some instances, those claimants had not been involved in accidents, he said

All eight would appear in the Pretoria Magistrate’s Court on March 6.

- SAPA

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9 Arrested for defrauding the Road Accident Fund

Written on November 24th, 2011 by jonckie@arrivealive.co.za
Categories: Car Insurance Advice, Did you know?, Insurance Fraud

fraudNine people have been arrested in Pietermaritzburg and Chatsworth for defrauding the Road Accident Fund (RAF) of nearly R5 million.

Police spokesman, Lieutenant Colonel Vincent Mdunge, said eight of them were also held for alleged fraudulent claims – that have not been paid out – of R92 million.

“The SAPS was inundated with reports of alleged fraud from the RAF forensic investigators who became suspicious about the number and the exorbitant claims that had been received from certain claimants.

Mdunge said Percy Kali, 47, of Chatsworth, was arrested on Sunday. He appeared in the Durban Commercial Crimes Court on Monday and was released on bail of R15 000.

The other eight, Rosalind Govender, 41, Sunmugan Archery, 37 and Rooksudna Mahomed, 52, Menisuree Ranjitu, 37, Leean Reddy, 33, Vinasua Buckus, 39, Rehana Buckus, 41, and Sajid Khan, 32 were arrested in Northdale, Pietermaritzburg, yesterday and also appeared in court.

They claimed they had been travelling in a mini-bus taxi that was involved in an accident in Gumtree Road in Pietermaritzburg, Mdunge said. “Investigations revealed that none of the claimants had been involved in that accident,” he said. – Daily News

We would like to urge all vehicle owners to view the following:

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Man held after fake hijacking of car in Sunnyside

hijack-hotspot

A man has been arrested for allegedly faking the hijacking of his car in Sunnyside, Pretoria police said on Wednesday.

The 26-year-old told his employer on Tuesday that he could not report for duty the previous day as he had been hijacked, Captain Pinky Tsinyane said.

He claimed to have been hijacked while leaving his flat in Sunnyside.

“His employer asked for a case number. The man said he was going home to fetch it, but rushed to the local police station to open a false case of car hijacking.”

Police interrogated the man and took him to his flat, where they found the car in his garage, Tsinyane said.

He was expected to face a charge of perjury in the Pretoria Magistrate’s Court on Thursday. – Sapa

Also view:

Hijacking and Car Insurance
Where are the hijack hotspots in Johannesburg and Pretoria?

We would like to urge all vehicle owners to also view:

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Nine arrested for car insurance fraud

fraud

SAP / SAICB COOPERATION LEADS TO SYNDICATE ARRESTS

NINE ARRESTED BEFORE COMMERCIAL COURT FOR FRAUD

After a five month investigation by members from the Port Shepstone DPCI : Organised Crime unit and South African Insurance Crime Bureau (SAICB), nine people, believed to be part of a fraud syndicate, were arrested on 21 September 2011 afternoon and evening, for Fraud. The syndicate comprising of members from the same family, and who were operating in the Escort and Phoenix areas, were exposed as a result of intensive investigation by SAPS, SAICB and the assistance of the National Prosecuting Authority (NPA).

The accused bought vehicles from salvage yards from one of the syndicate family members and then the vehicles were registered in the names of other members of the syndicate in order to “create a record” for the vehicle. Corrupt officials assisted to register the vehicles which were not roadworthy. These vehicles were insured at various insurers (SAICB members) and accidents were staged with the syndicate members which resulted in multiple claims submitted. The industry’s loss amounts to approximately R2 million.

On Wednesday 21 September 2011 “Operation Facelift” was launched and DW/OFF Sydney Stahmer from Port Shepstone DPCI arrested the nine accused. Desmond Pillay, Bruce Pillay, Devon Pillay, Leona Pillay, Sarika Pillay, Magana Thulsi, Reshan Mohan, Jemaine Munilall and Sanphharam Jagesur appeared in Durban Commercial Crime court on the morning of 22 September 2011 and were released on bail. The case was remanded to 13 October 2011 for further investigation. More arrests are expected.

Hugo van Zyl, Chief Operating Officer of SAICB, is pleased with the investigation. He is particular proud of the co-operation between the SAPS, SAICB and the NPA which resulted in the positive results for the short term insurance industry.

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Successful completion of SAICB/SAPS Project in KZN

insurance_crime

In a joint initiative with the South African Police (SAP) and the short term insurance industry through the South African Insurance Crime Bureau (SAICB), a pilot project was instituted to address concerns raised over the high percentage of stolen and recovered vehicles in the custody of the SAP in the Kwazulu Natal Province. It was agreed that the pilot project start at the Vehicle Identification and Safeguarding Section (VISS) in Isipingo, Durban.

A four month project with inception date 2 August 2010 has now finally drawn to a successful close on 26 November 2010.

An eight-man SAP project team was assigned to the project and along with representatives from the insurance industry, began the daunting task of identifying the vehicles and contacting the private owners and/or insurers of the vehicles to facilitate the recoveries.

The short term insurance industry also provided vehicle identification and recovery expertise through their personnel, and assisted the SAP in identification and release of vehicles. Protocols were also established to enhance expediency in the identification and releasing of stolen recovered vehicles. This project proved to be an example of what can be achieved when business and the SAP collaborate to address a problem that affects both. The insurers were not the only beneficiaries of this project, as the project also identified vehicles for uninsured owners of SA.

Any questions over the success of the project are best answered on reflection of what has been achieved within this short period. The results exceeded the expectations of the South African Police and the insurance industry and proves that such Public and Private sector partnerships can be beneficial to all those involved and the people of South Africa as well.

During the scope of the project the Intervention Team disposed of approximately 2500 vehicles and saved the insurance industry, the financial industry as well as the uninsured members of the public more than R18 million. In monetary terms, from the benefit and savings achieved, it is clear that this partnership has been an overwhelming success.

The SAICB are now working on rolling out this project to cover the KwaZulu Natal police station pounds and to eventually roll this out to the rest of the provinces with the permission and assistance of the SAP, to assist with addressing the backlogs. The SAICB is planning on extending the project to the surrounding countries, with a Lesotho pounds cleanup planned for early 2011.

The SAP has a legal obligation to recover, safeguard and to release stolen/recovered motor vehicles to persons who may lawfully take possession thereof free from any financial obligation.

The role players, Provincial Commissioner Lt. General B M Ngobeni, Maj. General J W Booysen, Brigadier SS Vezi, Project Leader Lt/Colonel Deckford and his staff, the SAICB, Hugo van Zyl and the representatives from the insurance industry involved, are commended for their outstanding achievement.

Quote by Hugo van Zyl:

“The SAICB was officially launched on 31 October 2008 and in just over two years has established itself not only as a valuable tool in the fight against insurance fraud and related crimes, but has also brought the various agencies working in the broader fight against commercial crime closer together to the benefit of all.”

“The SAICB is proud of the successful completion of this project and for the invaluable assistance of our members and their representatives who have spent the last four months diligently working on this project. The SAICB would also like to extend its gratitude to the SAP Kwazulu Natal, the Project team and management, in particular Lt Colonel Deckford and his management team and staff.”

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Examples of Insurance Fraud in South Africa

fraud

Introduction and the Fight against Insurance Crime

I have recently had the privilege of gaining more information on the fight against insurance fraud in South Africa. Insurance fraud is one of the contributing  factors to escalating car insurance premiums  – and this battle can only be won by way of public private partnerships.

The South African Insurance Crime Bureau (SAICB), working closely with the South African Police Service (SAPS) and the National Prosecuting Authority (NPA) has made significant and positive strides in addressing fraud and crime in the short term insurance industry and is proof of what can be achieved when business and SAPS works together.

This close working relationship has resulted in several projects being identified and implemented to assist SAPS in achieving their renewed commitment to tackle crime in all its guises, while assisting the industry in addressing the crime and fraud committed against it.

Cases under Investigation

The SAICB has 9 active cases under investigation currently and has taken 3 cases successfully through the courts and recovered R380 000 for the industry to date, with the assistance of the SAPS and NPA. The approximate value of cases under investigation is R120 million.

Other areas, not necessarily in the crime arena, were also identified where the SAICB could assist SAPS and one of the successful pilot projects launched has been the cleanup of the pound in Isipingo -KwaZulu Natal.

To date over R8 million has been recovered and over 350 vehicles uplifted by the industry. In addition to the industry vehicles identified, the SAICB and SAPS also assisted in identifying nearly 200 uninsured vehicles and contacted the owners of these vehicles to inform them where their vehicles were housed.

Insurance Fraud & Successes to Date:

  • Van der Westhuizen Case

Modus Operandi: Multiple policies at various insurance companies. He used details of clients [ surname / address details/ bank accounts]to initiate the policies. The policies shared three different bank accounts. Numerous small claims were submitted by the accused, whilst he pretended to be the insured. All payments went into the afore-mentioned bank accounts, of which he was the sole beneficiary.

He pleaded guilty on charges of Fraud and Money Laundering on 18/06/2010 in the Bellville Specialised Commercial Crimes Court – five counts of fraud and one of money laundering

He pleaded guilty and was sentenced to two years of correctional supervision, in addition to three years in prison suspended for five years.

He was also instructed to pay back R353 332, of which a once-off payment of R150 000 was made and distributed amongst the involved member companies and the rest of the money to be paid to the individual companies.

  • De Koker Case

Modus Operandi: Multiple insurance policies and claimed from more than one company for the same items at the same time.

De Koker was found guilty and sentenced to pay R20 000, 00 or two years imprisonment of which R10 000, 00 and/or one year was suspended for 5 years on condition that she is not found guilty of fraud or theft in the suspended period.  De Koker paid the fine.

De Koker was again arrested for fraud whilst the current case was pending – she is now awaiting sentencing.

Modus Operandi 2nd time: Claimed for trauma from hijacking when no hijacking took place

SAICB INVOLVED CASES:

  • False Theft Claim

Modus Operandi: Bikes and vehicles were reported stolen but were stored in a container.

Fraudulent claims on bikes, trailer and bakkie worth R1,1 million

Recovered with the assistance of SAICB. Accused appeared in court and pleaded guilty to 5 charges of fraud and one of defeating the ends of justice and will be sentenced in November.

  • Hoola Hoop scam

Modus Operandi: Insured handed vehicle to third party for sale across the border. Reported his vehicle stolen a few days later and received moneys from the sale of the vehicle as well as from the insurer.

Vehicle recovered and claim repudiated. Accused appeared in court and will be sentenced in November – Saving R496 000.

  • False Theft Claim

Modus Operandi: Fraudulent vehicle claim where driver reported vehicle stolen and was found driving vehicle – charged with fraud, defeating the ends of justice and malicious damage of property – plea agreement with state and will be paying back member company – R720 000.

Vehicle recovered from paid out fraudulent claim – Member company opened a civil case against accused. Value R250 000.

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Insurance fraud remains major obstacle to cheaper car insurance

insurance-fraudI recently had the privilege of attending the year overview of the Insurance Crime Bureau. This review revealed what has been done and still needs to be done to curb the crime of insurance fraud in South Africa!

With many crimes it is easy for us to shrug the shoulders and not to be involved. If someone commits tax fraud we might believe that this is merely a matter between the accused and the prosecution or tax authorities. With insurance fraud the crime is unfortunately having an impact on our own pockets as well – and we feel the effects that this has on our increasing insurance premiums!

Fraudsters are the main reason car insurance premiums are believed to soar even more, according to insurers. These fast escalating car insurance premiums are often pricing young vehicle owners out of the market and are encouraging more people to risk driving without insurance, one of the key reasons that premiums are rising so fast.

Telling lies, false and fraudulent claims

Research in the UK has revealed that more people seem prepared to lie to insurers. According to some researchers a third of motorists would cheat their car insurer by making a fraudulent claim to ensure a successful car insurance payout, with younger motorists the most likely to lie.

We have previously emphasized the importance for careful attention to detail – and to focus on the terms and conditions of car insurance. Only this attention to detail will ensure that vehicle owners understand their rights and obligations and are able to avoid the risks of submitting fraudulent claims.

Tackling fraud requires Public Private Partnerships

The South African Insurance Crime Bureau is focused on addressing organised fraud and crime in the short term insurance industry, as well as to identify repeat offenders and fraudsters that target multiple insurance companies.

For the SAICB to achieve its aim of reducing fraud and crime within the financial industry, it needs to work very closely with the policing and justice entities in South Africa, and to this end, has spent a huge amount of time and resources working with the SAPS, NPA and the Hawks and building the strong relationships that will help them with their mission and vision for the industry.

This close working relationship has resulted in several projects being identified and implemented to assist SAPS in achieving their renewed commitment to tackle crime in all its guises, while assisting the industry in addressing the crime and fraud committed against it.

Reporting Car Insurance Fraud

The best you can do for family and friends is to assist in curbing escalating car insurance premiums. We all have a responsibility to do more than merely shrug the shoulders….Report insurance fraud!!

View: South African Insurance Crime Bureau

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SAICB – Business and SAPS working successfully together to reduce insurance fraud

From left to Right : Barry Scott (CEO of the SAIA), Lt Gen. Mzwandile Petros (Gauteng Provincial Commissioner: SAPS), Ronnie Napier (Chair of the SAICB Board) and Hugo van Zyl (COO of the SAICB) at the 3rd Annual “Year In Review” Breakfast of the South African Insurance Crime Bureau on 3 November 2010, JCC Woodmead.

From left to Right : Barry Scott (CEO of the SAIA), Lt Gen. Mzwandile Petros (Gauteng Provincial Commissioner: SAPS), Ronnie Napier (Chair of the SAICB Board) and Hugo van Zyl (COO of the SAICB) at the 3rd Annual “Year In Review” Breakfast of the South African Insurance Crime Bureau on 3 November 2010, JCC Woodmead.

The South African Insurance Crime Bureau (SAICB), working closely with the South African Police Service (SAPS) and the National Prosecuting Authority (NPA) has made significant and positive strides in addressing fraud and crime in the short term insurance industry and is proof of what can be achieved when business and SAPS works together.

The SAICB was officially launched on 31 October 2008 and in just over two years has established itself not only as a valuable tool in the fight against insurance fraud and related crimes, but has also brought the various agencies working in the broader fight against commercial crime closer together to the benefit of all. This achievement and the SAICB successes to date were celebrated at the “Year in Review” Breakfast at the Johannesburg Country Club, Woodmead on 3 November 2010. Lt Gen. Mzwandile Petros (Gauteng Provincial Commissioner: SAPS), served as the Guest Speaker at the event, and explained the focus of the SAPS in Gauteng since his appointment and the challenges to be faced and addressed in the coming months.

The main focus of the SAICB is to address organised fraud and crime in the short term insurance industry, as well as to identify repeat offenders and fraudsters that target multiple insurance companies. For the SAICB to achieve its aim of reducing fraud and crime within the financial industry, it needs to work very closely with the policing and justice entities in South Africa, and to this end, has spent a huge amount of time and resources working with the SAPS, NPA and the Hawks and building the strong relationships that will help them with their mission and vision for the industry.

This close working relationship has resulted in several projects being identified and implemented to assist SAPS in achieving their renewed commitment to tackle crime in all its guises, while assisting the industry in addressing the crime and fraud committed against it.

The SAICB has 9 active cases under investigation currently and has taken 3 cases successfully through the courts and recovered R380 000 for the industry to date, with the assistance of the SAPS and NPA. The approximate value of cases under investigation is R120 million.

Other areas, not necessarily in the crime arena, were also identified where the SAICB could assist SAPS and one of the successful pilot projects launched has been the cleanup of the pound in Isipingo -KwaZulu Natal.

To date over R8 million has been recovered and over 350 vehicles uplifted by the industry. In addition to the industry vehicles identified, the SAICB and SAPS also assisted in identifying nearly 200 uninsured vehicles and contacted the owners of these vehicles to inform them where their vehicles were housed.

Hugo van Zyl, Chief Operating Officer of the SAICB noted, “The SAICB would also like to make special mention of Business Against Crime SA (BACSA) as they have assisted and facilitated the building of the strong relationships with SAPS and the NPA from our inception. Their commitment in getting business involved in assisting SAPS to address the crime situation in the country has led to many initiatives that have over the years helped in reducing crime as well as addressing the unacceptable number of road deaths in South Africa. The SAICB is committed to being a part of this mindset and proof that business and the SAPS working together can make a difference regarding crime in South Africa.”

The SAICB is a section 21, not for profit, company, and has 10 member companies, namely: Santam, Mutual & Federal, Hollard, FRSTIA (Outsurance and Momemtum), Lion of Africa, Standard Insurance, Absa Insurance, Regent, Telesure, and MiWay. The SAICB also manages the industry Fraudline which has proven to be a valuable tool in identifying fraud and as a direct link between the public and the insurance industry.

For further information about the SAICB, our successes and future initiatives may contact Hugo van Zyl on hugovz@saicb.co.za or Melanie Pillay on melaniep@saicb.co.za

From Left to Right: Dr Graham Wright (CEO of BACSA) and Hugo van Zyl, (COO of the SAICB) at the 3rd Annual “Year In Review” Breakfast of the South African Insurance Crime Bureau on 3 November 2010, JCC Woodmead.

From Left to Right: Dr Graham Wright (CEO of BACSA) and Hugo van Zyl, (COO of the SAICB) at the 3rd Annual “Year In Review” Breakfast of the South African Insurance Crime Bureau on 3 November 2010, JCC Woodmead.

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New rules and regulations announced by treasury will affect car insurance industry

New-Rules-&-RegulationsBackground to Protection and Legislation in the Insurance Industry

Much has been done in the past few years to protect the insured car owner through legislation. The Policyholder Protection Rules supported by the Financial Advisory and Intermediary Services Act have made a significant contribution towards quality financial advice.

Many short term brokers who were not delivering professional advice have been removed from the market as they simply could not adhere to the compliance requirements they had to meet!

These changes during the last 10 years have delivered a much more professional financial services industry and reduced bad advice. Next year we will find more protection for consumers under the Consumer Protection Act

National Treasury announces New Rules and Legislation in Mini-Budget Statement

It is not only at individual level that the insured vehicle owner will benefit from legislation and regulatory protection. There is also now a broader focus on the big role players and insurance companies to ensure that these companies are financially able to meet their promises!

The National Treasury has announced a broad reform of rules and regulations in the financial services sector. The regulations are aimed at beefing up the stability of banks and insurers, as well as bringing previously under-regulated products such as derivatives and hedge funds, under a single Financial Markets Bill.

The following proposals will be presented in a discussion document for public comment:

* Focus on the entire system, rather than the risks of individual institutions. This “macroprudential approach” will be implemented by the Reserve Bank.

* Establish a Council for Financial Regulators. This council, which would be jointly chaired by the finance minister and the Reserve Bank governor, would oversee all regulatory agencies in the financial sector. It will promote “co-ordination and information sharing between regulators, particularly in the case of diversified financial services conglomerates”.

* Prudential regulation of banking and insurance. Stricter financial requirements will be imposed on banks and insurers, including capital requirements, liquidity and leverage ratios. This will be in line with international best practice.

* Entrenching regulator independence. A number of initiatives are planned to improve the accountability and governance of domestic financial regulators. Government will set the policy and ensure that regulators are operationally independent and that they act without fear, favour or prejudice.

* Banking fees and transparency. The Competition Commission’s investigation into South Africa’s banks set out a number of recommendations to lower banking charges and introduce transparency to pricing. These recommendations are currently being implemented by the Treasury and the Reserve Bank. The Treating Customers Fairly initiative from the Financial Services Board is also seen as an important step in improving the behavior of financial services players.

* Bringing hedge funds and derivatives brokers into the net. Treasury proposes to replace the existing Securities Services Act with a Financial Markets Bill and also releasing a Credit Rating Services Bill. This aims to bring under-regulated products like hedge funds and over-the-counter derivatives into the regulatory framework.

* Broadening access to financial services. National Treasury says it “plans a number of new interventions to ensure financial services reach more people”. This includes steps to “convert the Financial Sector Charter into a code, supporting the development of co-operative banks and providing mechanisms for increased competition in the formal banking arena through dedicated banks and the introduction of deposit insurance.”

[Info on Mini-Budget Statement from Moneyweb]

Conclusion

Insurers will agree that quality service and professionalism is required in the insurance industry. This will support competitive behaviour and contribute towards respect between insured clients and their insurance providers. Even though this could add further pressure to the costs of compliance  – it could also reduce complaints and ensure greater trust in the industry, ultimately benefitting both clients and car insurance companies!

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Mini-Budget could help Fight against Car Insurance Fraud and Corruption

insurance-fraudEvery time that the Finance Minister announces his Budget or Medium-Term Budget Policy Statement, South Africans take note.

This statement not only is important for tax advisers and politicians – but for every South African who cares about his own financial stability!

What impact does the Mini –Budget revelations have on the car insurance industry?

The Finance Minister has revealed that there will be new regulations aimed at beefing up the stability of banks and insurers, as well as bringing previously under-regulated products such as derivatives and hedge funds, under a single Financial Markets Bill.

Very important for car insurance companies and consumers who are faced with increased premiums are the steps taken to combat fraud, corruption and other crimes. Crime is a significant contributing factor to rising insurance premiums – and any steps to reduce crime are welcomed by the insurance industry!

Mini Budget Statement reveals increased funding for Police and Courts

Finance Minister Pravin Gordhan announced an increase in funding for the police, courts and military over the next three years. The allocation for the police will rise by an average 7.5% annually, with the bulk going towards improving detective and intelligence services.

“Additional funding over the MTEF period will expand detective services, crime intelligence and crime prevention, especially at the local station level.

“Tactical response teams will be established in each of the provinces over the next three years to conduct medium-risk policing operations and make use of available intelligence to prevent crime,” the document says.

The state’s corruption-busting capacity will also be boosted, with the Special Investigative Unit’s ranks set to increase to more than 650 staff by 2013/14.
The courts’ budget allocation will go up by 8.4 percent annually over the medium-term framework period.

The revised national expenditure estimates for this year includes R320 million for salary adjustments in the department of justice, the National Prosecuting Authority and Legal Aid South Africa.

Conclusion

The insurance industry needs effective law enforcement to reduce car insurance fraud. By reducing car insurance fraud the consumer will benefit from a potential slow -down in rising insurance premiums. We would like to urge all vehicle owners to join the fight against insurance fraud and to report fraudsters!!

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