Posts Tagged ‘vehicle tracking’

Insurers in Europe expected to focus on “Big Brother” telematics for car insurance

ctrack

During the past year we shared numerous discussions on the importance of insurance telematics and how technology can be used to calculate more accurately insurable risks. We have also discussed the pro’s and con’s, with the only negative being the general criticism to potential breaches in privacy etc.

There are so many benefits that many insurers have gone ahead in successfully implementing these “black boxes” inside vehicles. Consumers have also come to a much clearer understanding that sharing their driving data with their insurers could reduce their car insurance premiums – a benefit which in these challenging financial times far outweighs most of their privacy concerns.

It is important to note that the manufacturers of this technology have been able to develop newer more affordable technology which can now be used in passenger vehicles at much lower costs than years gone by when it was more limited to the fleet management and logistics industries.

B18 Hollard_PAYD_300x250Impact of European Decision on Gender Discrimination

Insurance telematics may be the unintended beneficiary of the decision by the High Court in Europe with regards to gender discrimination in setting insurance premiums. The High Court has found that insurers in Europe will no more be allowed to use gender alone as the criteria to differentiate between the genders in setting premiums. This has a significant impact on especially car insurance premiums where women were always offered lower premiums than their male counterparts.

Insurers believe that the benefits of insurance telematics, and especially the ability to provide scientific proof that the premium is calculated according to driving behaviour, will allow them to hold on to their insured female drivers by keeping their  insurance premiums affordable.

This was discussed in more depth in an article titled “Auto insurers in Europe may use black box technology to set rates”. I would like to quote a few important points from this article:

  • It has been revealed that Britain’s biggest motor insurer, Royal Bank of Scotland, is among those testing the technology.
  • “There’s a renewed interest, not least because of the gender directive,” said James Rakow, insurance partner at consultants Deloitte.
  • Using telematics to set premiums according to customers’ risk profiles allows the industry to keep offering lower insurance quotes to most women while staying on the right side of the law.
  • By making explicit the connection between safe driving and cheaper insurance, telematics could also encourage car makers to offer cheap coverage as an incentive to buy vehicles fitted with extra safety features, encroaching on insurers’ territory.

Vehicle and Insurance Telematics in South Africa

It is clear from the above that 2012 may be an important year for both insurers and the companies developing vehicle telematics solutions. It will also be important for car owners to take a closer look at the technology on offer and how this could help them to keep their insurance premiums at affordable levels.

In South Africa insurers have been active in including telematics in their insurance offerings. Also have a look at the following posts:

Vehicle and Insurance Telematics

Vehicle Telematics, Accident Investigation and Fleet Management

Hollard and Pay As You Drive  - see “Pay As You Drive”

Outsurance and Safe_Driver@Out  – see “Outsurance activates technology to reward safe driving behaviour”

Discovery and Vitality Drive – see “Drivers have an IQ, EQ and now with car insurance also a DQ”

MiWay and MiDrivestyle http://www.miway.co.za/midrivestyle

For some info in Afrikaans also view:

Is versekering “telematics” die pad na goedkoper motorversekering?

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What do car insurers regard as secured parking?

Written on July 1st, 2010 by admin
Categories: Car Insurance Advice, Car Insurance Benefits, General Information

We have discussed the importance of parking your vehicle safely. Vehicle theft is one of the threats to lower car insurance premiums and we need to do everything possible to protect our vehicles from these criminals. This includes not only installing layered security systems, but also parking in a safe or secure spot!

What do car insurers regard as secured parking?

Too many drivers are unaware that their parking location can have a major impact on the cost of their car insurance coverage, and understanding how and why this affects rates can help you find a more affordable quote.

Insurers will offer a discount for vehicle owners that own their own garages or rent a locked garage with a roof to store their vehicles.

What is secured parking?

Car Insurance companies will pay close attention to the area where you reside and the area where you travel. They will also consider the risks to vehicle theft and loss in that area. After taking into account accident and especially the crime statistics in this area – they will also pay attention to the information disclosed by you on the safe parking of your vehicle.

This would include information on parking in the following spaces:

• A locked garage
• Within a gated community
• Inside a parking garage managed by a security company and with CCTV cameras.
• Inside a open parking area surrounded by fences or walls
• Parking in a street or public area
• Beneath a covered parking area /carport etc

Secured Parking should be interpreted by most as either being enclosed within walls and locked – or having security guards on permanent surveillance to protect the vehicles in an enclosed area. Secured parking means that there are measures in place to create a safe environment.

Safe Parking Suggestions

Your car is more likely to be broken into when parked in an urban area – but there are still chances to reduce the risks. We would like to provide a few safe parking suggestions to avoid car insurance claims from vehicle theft:

• If able to park in a car park, try to choose one that is well lit, has security patrols, restricted entry and exit points.
• It is best to pay for a manned car park if at all possible.
• Park in a well –lit area, making it less likely for your car to be broken into, and also making it less likely that you will be attacked on returning to your car.
• Never leave anything on display when you park your car. Even an old coat or a plastic bag can tempt a thief.
• If you have a garage, use it.

Environmental damage and car insurance

Your parking might not only reduce the risks of vehicle theft – but also the changes of environmental damage. A covered or locked garage could reduce the car insurance claims from damage caused by hail, falling tree limbs, vandalism etc …

Advice to vehicle owners

Never underestimate the value of communication with your insurer! Your insurer or broker should be able to give you tips on parking and explain what discounts, if any, are offered.

When researching car insurance quotes, take the time to consider the factors that affect your insurance costs, as well as looking at your parking and driving habits.

Also view:
Parking with caution can prevent vehicle theft

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Advice and suggestions when selecting a tracking company

Written on June 8th, 2010 by admin
Categories: Car Insurance Advice, Car Insurance Crime

security-systems-tracking-devicesAt a launch of a live traffic solution last week in JHB it was revealed that there is only a 5% chance of vehicle recovery in South Africa if the vehicle is not fitted with a tracking device. If there is a quality vehicle tracking device installed – the chances are 85%.

For many years the general public has been bullied and cohersed into purchasing tracking devises because their insurance companies insist on it. Tracking devises have become a grudge purchase for many – but the above numbers provide enough motivation to have them installed.

On Saturday afternoon the Toyota bakkie of a friend of mine was stolen in Bloemfontein – and in the evening the tracking company contacted the vehicle owner to confirm that his vehicle has been recovered!

With modern advances in technology, vehicle tracking has become a risk management tool to provide individuals and companies with a multitude of valuable benefits.

Unfortunately these benefits are not available from all the various tracking players in the market” says Steve Cornelius, sales director of C-track South Africa.

How do I identify the best tracking companies? Ask Questions!

The purpose of this communication is to guide you in terms of the questions that you should be asking your supplier before making a decision on what tracking unit to purchase. Your decision should not be based on price alone – but also on service and response in the event of an emergency, taking into account the potential hazards in the area that you are driving.

We would like to suggest that you ask the following questions:

  1. What technology is used to track your vehicle?

    GPS – Global Positioning System, the latest and most accurate technology
    GSM – Cellular network, used for communicating with your vehicle
    Radio Frequency – The old fashioned technology which is unreliable and inaccurate

  2. Will the unit be tested automatically every day and for free?

    Unless you know that the unit is working, you run the risk of having your theft claim repudiated. Most insurance companies provide theft cover only if the tracking devise is functional. Choose a tracking company that proactively alerts you if your system is not working.

  3. Can you locate the whereabouts of your vehicle from your cell phone?

    GPS and GSM allow for the accurate location of your vehicle by merely sending a sms to the sim card in your vehicle. An accurate GPS based location of your vehicle will be sent back to you via SMS.

  4. Will your tracking unit activate an immediate response in the event of an accident?

    A crash sensor allows for the notification and location of your vehicle when involved in an accident. If required, an ER24 ambulance is dispatched to the scene.

  5. If you are stranded on the side of the road, will your tracking company provide you with protection?

    In the event of your vehicle breaking down in an unsafe area, it is advisable to have the option to call in some personal protection in order to protect the occupants of the vehicle until such time as your vehicle is in working order or ready to be towed.

  6. In the event of a theft of hi-jacking, does your system have a backup solution if communication to the main tracking unit is severed?

    This is advisable and will certainly increase your chances of recovering your vehicle.

  7. Can your unit produce a SARS approved logbook at the end of the financial year?

    This is now a legal requirement for all people earning a car allowance.

  8. Does your unit allow you to demarcate specific “no go” areas?

    This provides a proactive warning if your vehicle goes out of its normal route.

  9. Does your Insurer recognize your unit for a maximum discount on your insurance premium?

Not all products enjoy a discount from Insurers. Contact your car insurance company to confirm whether you will enjoy the benefits of reduced car insurance premiums after installation of your vehicle tracking device!

Conclusion

The Stolen Vehicle Recovery market is highly competitive with a wide range of products available. There are many new entrants to the markets – but many fail to deliver the quality of tracking device and service claimed in advertising brochures.

The above questions will guide you towards the appropriate tracking device and vehicle security systems to protect yourself from vehicle loss!!

Also view:

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What is the impact of anti-competitive behaviour by vehicle tracking companies for the car insurance industry?

Written on April 20th, 2010 by admin
Categories: Car Insurance Advice

What-is-the-impact-of-anti-competitive-behaviour-for-the-car-insurance-industryWe have emphasized the need for vehicle security to protect the safety of our vehicles. On the car insurance blog we have posted blogs titled:

Tracking companies provide a very important service to vehicle owners through their tracking technology. They deliver these services under scrutiny of an industry representative body in a market dominated by a few major players.

Yesterday the Competition Tribunal found three vehicle-tracking companies and the industry’s representative body guilty of anti-competitive behaviour.

The tribunal found that Netstar, Matrix Vehicle Tracking, and Tracker Network – representing more than 90% of the industry – and the Vehicle Security Association of SA contravened the Competition Act by setting standards that created barriers to entry to the industry by other companies.

What does ant- competitive behaviour do to the consumer?

  • The Competition Tribunal judged that this denied consumers the benefit of competition, such as lower prices, greater choice and technological development.
  • The standards were judged to be exclusionary, self-serving and irrational.

What is the effect of anti-competitive behaviour on smaller vehicle tracking companies?

The case before the Competitive Tribunal was brought by a small tracking company – Tracetec. Tracetec wanted to enter the stolen-vehicle recovery market in which it believed its radio-transmitter technology could be successfully applied. The high industry standards however prevented Tracetec from entering the market.

How is the Vehicle Tracking Industry regulated and what is is the purpose of such regulation?

  • The industry is regulated by an industry body –The Vehicle Security Association [VESA]
  • The SA Insurance Industry Association represents all the large insurers and controls a large part of the industry.
  • The SA Insurance Industry Association [VESA] sets standards for its members.
  • The big short term insurers will only approve the installation of a VESA approved vehicle security system by a client for the purposes of reduced car insurance premiums.

The Competition Tribunal found it is not possible for a tracking company to enter the market without the approval of the association. It was decided by the Competition Tribunal that the standards set by VESA were not for the benefit of the consumer but rather to protect its own business interests.

Effect of this decision by the Competition Tribunal

The major vehicle tracking companies have expressed disappointment with the findings by the Competition Tribunal and are considering whether to appeal this judgement. They believe that their participation in setting the VESA standards are done in good faith at the request of the insurance industry. It is believed that regulation in the industry and standards are needed to protect both the insurance companies and the public against fly-by-night operators.

It is to be expected that there will be much discussion in the vehicle security industry on how standards should be changed and what could be done to allow more vehicle tracking companies to actively participate in the industry. Insurance companies will closely monitor these developments and the risks to vehicle theft presented by the installation of systems not meeting the highest standards….

Vehicle owners should be alert to the requirements from the industry – and communicate with their insurers. It is ultimately the car insurance company who will decide whether your vehicle security system is effective enough to allow you to benefit from reduced car insurance premiums.

We would like to urge all vehicle owners to request the necessary confirmation from their insurers and not to rely on media reports regarding the quality or effectiveness of products from vehicle tracking companies!

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