Construction mine field
Are you aware that you may have a legitimate claim against the road authorities for damages caused in areas of road construction? It has been confirmed in a story on Pretoria News that motorists whose vehicles have been damaged as a result of the roadwork on Gauteng’s freeways are able to claim through the contractor’s insurance company.
The SA National Roads Agency Limited (Sanral) confirms that claims are processed like any other insurance claim if it could be proved that the damage occurred as a result of work on the Gauteng Freeway Improvement Project.
Sanral spokeswoman Priya Pillay apologised for any inconvenience caused to motorists by loose stones. It is important to note that:
- Sanral, its contractors and consulting engineers will remain vigilant in preventing stone loss as far as it humanly possible.
- Motorists whose vehicles may have been damaged by loose stones are able to claim for the damage caused to their vehicles from the contractor’s insurance company.
- The contractor and their insurance brokers would investigate the motorist’s negligence and liability in the same way as normal insurance claims.
- It is important that motorists provide the necessary supporting information required for an insurance claim when lodging the claim.
- Visit the contact page on the SANRAL web site.
- Select your region from the map.
- Use the relevant contact details and find the person responsible.
- Good Luck!
Sanral urged motorists to drive with caution in construction zones and not to increase the risk of damage to vehicles. Motorists should adhere to the indicated speed limits as vehicles travelling at higher speeds could dislodge the stones in the period just after the reopening of newly sealed lanes.
Those vehicle owners with potential claims must note that different contractors work on different sections of the project, so motorists should contact the relevant agency to provide the particulars of the incident which led to the damage.
These vehicle owners should note aspects relating to the specific date and time of the damage. We would like to advise the potential claimants to take photos of the vehicle and damage shortly after these incidents and carefully note the exact location and cause of the damage.
Also view:
The Arrive Alive website for more info on “Road Safety and Safe Driving near Construction Zones”
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Hi!
I have heard that there is insurance that pays the outstanding amount on your settlement should your written-off car value be more than your bank settlement. Would you please share some information on it?
Hi Ernest,
we assume you meant to say “written-off car value be less than your bank settlement”?
This type of insurance is called Credit Shortfall. Your insurer will pay the shortfall when the amount you owe in terms of a finance agreement (as defined in the Credit Agreements Act) with a finance company exceeds the insured value your insurer pays to settle a claim.
For credit shortfall tpo apply, My vehicle must be uneconomical to repair or have been stolen or hijacked and not recovered.
I would like to find out-my car was damaged in the storm on Friday on the offramp onto the freeway. The road had no lights and my car went onto the side of the barriers where the road is being fixed. It was raining, the road was pitch black and the things blockading the road were not in the right place. Will the Road Agency pay for this damage to my car? If so what’s the procedure?
Hi Ernest
My car was written-off about 15months back and the Insurance (Dail Direct) only paid the ‘book-value’ of the vehicle to my Financer. That left me with a settlement of about R17 000.00 still to settle. I had full comprehensive cover, but still “credit shortfall’ was not covered. It that possible, since its called “full comprehensive cover”?
I have had my car damaged due to sanril , i was told that it is sanral responsibility and need to be attended to a.s.a.p
I was recently in an accident due to a concrete barrier that had been carelessly moved into the road at the William Nicol off ramp.If I state my claim for this insurance matter to be cleared through Sanral, what time delay would I expect before the matter was resolved?
My car was damaged on sunday, the 10th, under the bridge next to Germiston offramp.
This happened in the evening at 20h30 due to big loose stone in the middle of the road
Hi, my car was damaged on the freeway coming from Pretoria Potgieter street on my way to Midrand near the Centurion off-ramp, due to stone on the road in the right hand lane. The one tyre is written-off, recently replaced @ R1000 a tyre. Where and how do I claim for this damage?
Thanks
Ben Vorster
[...] Where do I claim from damage caused by road construction? [...]
Hi.
My windscreen was damaged by the stone on the R21 in Centurion. I cancelled my insurance a month ago and in a process of getting another one. can I claim for this damage and where would I go?
hi, my car was damaged just past goololies interchange. something(stone) was on the road, my left front tyre had burst and my rim has been seriously damaged. i’ve got photo’s of my damaged tyre/rim, this happened on the 06/02/10 at 20h45. my total quote this monring R 4068.00.. Where do i claim and who do i speak too???
Hi,
I’m absolutely livid! Following a 5/6 week wait for a replacement windscreen for my Renault Koleos following a nasty whack from a stone, I finally had the brand new windscreen fitted on Monday afternoon this week and guess what?!?! Another large stone chip this morning (Thursday) while heading back East on the N12. To date I have replaced a low profile tyre due to pothole damage, my wife has had to replace two front tyres as result of a pothole, I’ve replaced a portion of my exhaust system (on a 4×4!!!) after hitting rubble on the N12 West and now a 3 day old windscreen needs to be repaired once again. While I’m thrilled that we will have superb Gauteng roads in several months once the work has been completed, I’m so sick and tired of having to negotiate potholes, rubble, piles of stones and other hazards during my daily commute. I wonder just how much damage is being caused to people and possessions thanks to the state of the roads…. please advise if you are able to assist me with claiming for this damage! Many thanks. Paul Rotherham – paulr@highveld.co.za
Hi ppl,
i need some help please, friday night i hit a piece of building meterial that was left in the road after the caution boards has been removed, this caused me alot off damage as it broke one of my wheels nad bend another one and 2 lower control arms and balljoints…
what i need to know is how to claim and who to contact??
it would be really appreciated for any help.
Hi all,
I am a reporter for the Randburg Sun newspaper and if any of the above accidents happened in Randburg please let me know. Furthermore I am currently working on an article about an accident that occured on C.R Swart Road under the N1/N3 bridge in Strijdom Park. If any of you have driven into this construction sight please contact me.
My email sddress is nawhalk@caxton.co.za
Hi,I have damaged my front two tyres because of potholes, I have to buy a new tyre and repair the rim on two of my tyres, who can I contact to put in a claim.