The days of having a beer after work and driving home will soon be over – and that’s not just because of …
Category:
Ombudsman
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DecisionsOmbudsman
Know the claims procedure and stick to the time limitations when submitting an insurance claim!
The Office of the Insurance Ombudsman often receives complaints about claims that have been rejected as a result of non-compliance by insureds …
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DecisionsOmbudsman
You have a duty to disclose a change in risk during the existence of a car insurance policy
As a first time policyholder, it is important to understand that a contract of insurance creates duties and obligations for both the …
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DecisionsOmbudsman
Payment of Insurance Premiums: What is the “Grace period” for the payment of missed premiums?
For first-time policyholders who have not had to budget for an insurance premium and who are already burdened with car instalments, paying …
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The Insurance Ombudsman has made it clear that if insured vehicle owners drive drunk – they are taking a very big safety …
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Case Study -The Facts: Mr B submitted a motor vehicle accident claim to his insurer on 10 October 2017. According to the …
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DecisionsOmbudsman
An insured vehicle owner must take all reasonable precautions to prevent loss, damage or liability!!
Why is it so dangerous to continue driving after a road crash! One of the reasons can be found in a decision …
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The insurance contract between a client and the insurance company is based on full disclosure. As a client, you have to disclose …
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Mr T submitted a claim to the insurer in respect of the theft of his motorcycle, which occurred on 11 August 2018, …
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Ombudsman
Always disclose all material facts during the initial conversation when taking out a car insurance policy!
What does the question “Have you been involved in criminal or civil litigation” mean? This was discussed in a decision by the …