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Most insurers offer the benefit of vehicle recovery as part of the car insurance offering. Many of us do not fully value this benefit until we see what can go wrong if this is not done by experts and without the correct equipment.
If your vehicle has broken down and you are insured, always contact the insurer to find what the correct process would be, whether they have preferred operators and if they can arrange the vehicle recovery on your behalf.
We would like to share the above video with the warning not to try vehicle recovery if you do not have the necessary experience. You may cause more damage than the damage that has required your vehicle to be towed away!
Also view:
Vehicle Recovery and Road Safety
Roadside Assistance and Road Safety